This is not especially pencil-related, but it is written by frequent Pencil Revolution contributor Brian Manning, who works at the central brand of the Enoch Pratt Free Library in Baltimore City. Folks calling the library Telephone Reference Service get their answers via paper books, contained on a custom-built device designed to make finding books faster and easier.
Call the Enoch Pratt Free Library’s Telephone Reference Service (TRS) with a question—ranging from the correct spelling of “insurrection,” to what the heck is in scrapple?—and librarians are waiting to answer your questions using both computers and books. But while computers are prone to their glitches, fusses, and viruses, there is a tried-and-true partner for these information detectives that is spinning into its 45th year of operation: the information Wheel (a.k.a. “information carousel,” or “Lazy Susan”).
Despite the proliferation of computers in society in general and libraries in particular, computers cannot replaces the Information Wheel, “which is still a necessity in this modern age because the internet does not have a reputable answer for every question.”
We’re not making this up! Comrades can call 410-396-5430 to have their questions answered. Of course, let’s not jam up the lines and time of the hard-working folks at Charm City’s main library.